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UNDERGROUND SERVICE & CABLE LOCATOR
VAC Group is committed to the principles of Workplace Health and Safety, Environmental Management and Quality Management. We have embedded a safe working environment into every aspect of our business.
Our integrated management system is certified to:
As a true non-destructive vacuum excavation company, we pride ourselves on our commitment to safety, the protection of the environment and customer service, these are fundamental to the service we deliver to our clients and is pivotal to our motto "PROTECTING UNDERGROUND ASSETS".
VAC Group provides clients with solutions to protect the integrity of underground assets, by supplying underground asset location, mapping and safe excavation services. We are committed to delivering customer satisfaction by ensuring our service consistently meets and where possible, exceed reasonable client expectations.
To achieve this, we maintain controls to ensure the provision of high quality services to our customers and at the same time meet, our business performance targets. We strive to deliver value through innovation, technological excellence in our equipment we use and the promotion of good practices.
Regular review of our performance and our strategy review process, seeks to achieve continual improvement across all areas within VAC Group of businesses. Our assurance in providing quality in our services and products is fundamental to achieving our vision:
"To be Australia’s leading provider of underground asset location, mapping and safe excavation services."
As a professional service provider, our integrated management system has been designed to readily meet the broad range and varied requirements of clients within industry. The quality component of our business is heavily customer service focused. Our capability in effectively meeting these requirements and client expectations is demonstrated through our solid performance history.
Our commitment to the continual improvement philosophy across all facets of Vac Group business ensures that we routinely monitor, audit and streamline our business systems.
VAC Group provides its clients with solutions to protect the integrity of underground assets, by supplying underground asset location, mapping and safe excavation services.
We are committed to clean, healthy and ecologically sustainable environmental practices. As such, we recognise our responsibility to conduct all of our operations in a way which wherever practicable, eliminates or reduces the impact on the environment and its natural resources.
This environmental obligation is the responsibility of managers, supervisors and employees at every level within the company and will be achieved through the following:
Vac Group is committed to the protection of the environment. Our experience reflects our ability to develop innovative environmental management solutions that comply with environmental legislative requirements, meet client specific needs and achieve our environmental sustainability objectives.
We have developed and implement an Environmental Management System that is certified to ISO14001. Our Environmental Sustainability Strategy includes energy efficiency actions for our vehicle fleet, depots and offices which strive to minimise our carbon emissions. We pride ourselves on our resource recovery capability, waste management and water efficiency practices.
Conservation and sustainability principles and consideration of environmental factors has influenced many integral components of our business including fleet purchasing, unit manufacturing, recycling and wherever possible, beneficial re-use of resources.
Specific training programs are delivered to our operational workforce, to ensure a sound understanding of our environmental operating values, relevant legal obligations and the varied requirements of our Environmental Management Plans which reflect the specific environmental controls necessary to meet the needs of our many clients. Through these programs, Vac Group is continuing to develop a culture of efficiency and environmental awareness amongst all of our employees.
VAC Group recognises the importance of and is committed to, providing a safe and healthy working environment for all of its employees, the public, contractors, clients and visitors to our work sites. Our goal is to achieve so far as is reasonably practicable, a healthy, injury free workplace. VAC Group regards compliance with the Work Health Safety Act 2011 and relevant legislation in each jurisdiction as fundamental to achieving this goal.
While management has a duty to provide and maintain a safe and healthy work environment, health and safety in the workplace is a responsibility shared by all employees.
VAC Group is committed to the prevention of injury and illness to its employees, however, on those occasions where an injury occurs, Vac Group is equally committed to applying our rehabilitation program and providing all necessary support and care to achieve a safe, timely and durable return to work for our employees.
Damage to underground utilities has significant potential to result in serious injury to workers undertaking activities associated with ground penetration, similarly this also presents significant risk of injury to other persons including members of the general public. By protecting underground assets, by means of advanced accuracy in service location techniques and non-destructive vacuum excavation, we effectively minimise these risks.
The protection of underground assets also ensures that the hundreds of thousands of kilometres of underground pipes and cables which carry essential services to households and businesses around the country, are kept safe and service interruptions, costly delays to projects and large damage bills are avoided.
Our dynamic health and safety management system is supported by specific field and operational procedures that are designed to protect the health and safety of our staff any other persons who may be associated or in proximity to our operations. Our standards are progressively improved to ensure we continue to comply with legislative requirements and satisfy each of our client’s individual health and safety requirements.
Our commitment to health and safety and the professional standards of our staff is further demonstrated by the significant investment we regularly apply in the training and development of our employees at all levels within our company. Our objective is to provide skilled personnel with the competence necessary to see that our services are routinely delivered to a safe and professional standard. This training investment strategy has proven to be successful through the positive feedback we regularly receive from our many clients.
Vac Group Documents
Note: Certification to ISO 9001, 14001 and AS/NZS 14001 is limited to South East Queensland Operations.
(07) 3807 5599
PO Box 528, Ormeau QLD 4208
Australia’s leading provider of underground asset location, mapping and safe excavation services.
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